Sterling is a wellness travel concierge — not a clinic, and not a medical provider. Treatment is delivered by licensed physicians at our Sterling-certified partner clinic, and the content that guides each decision is written and reviewed by the Sterling Research Team. This page sets out the accountability and oversight behind both.
See how the roles divideThat separation is deliberate. It keeps every clinical decision with the licensed professionals qualified to make it, and keeps Sterling firmly in the role it is built for — vetting, coordinating, educating, and supporting.
A wellness travel concierge
An independently licensed medical provider
Sterling makes no clinical decisions and provides no treatment. The medical relationship is direct between each guest and the licensed partner clinic, formalised by an informed-consent agreement the guest signs with the clinic on-site.
These are the standards Sterling requires of any partner clinic — and the standards a guest can hold us to. The specific accreditation framework our partner clinic meets is set out on the Clinic Standards page.
Internationally recognised facility accreditation (such as JCI) and current national medical licensure, verified before partnership and re-checked on an ongoing basis.
Treatment is delivered only by physicians with documented specialty training, active licensure, and a demonstrable track record in regenerative medicine.
Cell preparation held to Swiss-grade, GMP-aligned standards, with viability, sterility, and potency testing and a Certificate of Analysis issued for every batch.
Documented cell source, viability, and passage — the numbers the published research uses to judge quality, rather than headline volume marketing.
A track record across thousands of treatments, with defined screening, adverse-event, and follow-up protocols a partner clinic must operate.
Partnership is earned, never permanent. Standards are reviewed on an ongoing schedule so the bar a guest relies on does not drift over time.
Doctor-Backed AI is one of the most useful things Sterling offers a guest — and one of the most carefully governed. It is built to support, never to diagnose, and it operates inside clear limits.
The Doctor-Backed AI explains, references Sterling research, and helps a guest prepare. It does not diagnose, prescribe, or replace a physician.
Responses are reviewed by the Sterling team. Any answer that drifts toward overstatement is caught and corrected, and the AI is positioned as a guide, not an authority.
Medical questions escalate to the physicians at our partner clinic, who see the full conversation history and the guest’s medical profile before responding.
Every entry the AI writes to a guest’s health record carries provenance — session, message, and timestamp — so the Sterling team can trace and correct it.
The accountable author for Sterling’s research is the Sterling Research Team — a multidisciplinary editorial group responsible for sourcing, accuracy, and compliant framing. It is a described, repeatable process rather than a single byline, and every article moves through it before publication.
Every article begins from peer-reviewed clinical research — randomised controlled trials, meta-analyses, and recognised consensus statements — not from secondary summaries.
Each clinical statement is tied to a named, cited study in Harvard style. Claims that cannot be sourced to primary evidence are removed or reframed as educational context.
The Sterling Research Team — a multidisciplinary editorial group responsible for accuracy, sourcing, and compliant framing — reviews every draft before it is published.
Content is edited to serve two readers at once: a plain-language layer for guests and an academic layer with methodology and citations for those who want the depth.
Articles are published with a review date and revisited on a schedule, so guidance reflects current evidence rather than the moment it was first written.
When new evidence or a reader correction surfaces an error, the article is updated and re-dated. Accuracy is treated as an ongoing obligation, not a one-time event.
Clarity is the point. When you are ready, the free assessment turns general research into a more personal picture — at no cost, and with no pressure to travel.