We disclose the accreditation, laboratory science, and network experience a partner clinic must meet to earn Sterling certification — and we explain, plainly, why the clinic itself is named to you directly rather than broadcast on a marketing page.
See the standardsThese are requirements, not aspirations. A clinic that cannot evidence them does not become — or stay — a Sterling partner. How that bar is set and reviewed is covered on the Clinical Governance page.
Accreditation held to recognised international standards for hospital and clinic quality, patient safety, and care processes — benchmarked against bodies such as Joint Commission International (JCI).
Documented quality-management and laboratory systems aligned to ISO 9001:2015 (quality management) and ISO 15189 (medical-laboratory) standards, so processes are written down, audited, and repeatable rather than improvised.
Full licensure and compliance with the Thai medical authority and Thai FDA regulation that govern clinics and cellular therapies in Thailand.
Cell preparation in a Swiss-designed laboratory operating to Good Manufacturing Practice (GMP) standards in an ISO Class 7 clean room, with batch-level testing and a Certificate of Analysis.
Quality is measured, not asserted. A short summary is below; the full evidence base — including how viability is weighed against volume — lives on the Cell Quality and Our Standards pages.
A standard built around fresh cells with high measured viability, rather than the headline volume of a frozen preparation that loses potency on thaw.
Cell count by flow cytometry, viability percentage, immunophenotype, sterility, endotoxin, and mycoplasma results — documentation that travels with each batch.
Sterling certifies clinics with a substantial track record. These figures describe the experience behind the standard — they are context, not a promise of any individual outcome.
Individual results vary, and no figure here should be read as a guarantee of a particular result. The numbers reflect the experience and standards of the partner network, not the outcome any one guest can expect.
This is a considered standard, not an omission. There are two reasons it serves guests better.
Each guest signs an informed-consent agreement directly with the licensed partner clinic, on-site. Keeping that relationship — and the clinical liability that comes with it — between the guest and the licensed provider is exactly why Sterling does not position itself between you and your physician.
Sterling’s work is the vetting, coordination, and twelve months of support around the care. The standards a clinic must meet are public; the specific facility is disclosed to each guest directly, when the relationship becomes personal — not broadcast for competitors to copy.
You will know exactly which licensed facility will care for you — its name, its accreditation, and its physicians — before you commit to any treatment. Disclosure happens directly, in context, as part of your Discovery experience.
The free assessment is the calmest next step — it turns these standards into a recommendation shaped around your situation, at no cost and with no pressure to travel.